Employees of Large Ticket Distributor Join Together and Demand Recognition

Grand Rapids, MI - Employees of Star Tickets have "walked on the boss" today demanding a reduction in workload, an employee grievance procedure, and recognition of their union. The employees have formed the IWW Star Tickets Workers Union for mutual support and respect on the job. Their intentions are to begin collective bargaining with owner, Jack Krasula, over a work environment that they say has become untenable.

“We are just exercising our legal right to form a union for our mutual benefit” said Deirdre Cunningham, a Client Services Representative. “We have been meeting, assisting one another, and acting as a union for some time so today we made it official to our boss."

On December 17, Starbucks Coffee abruptly informed "shift supervisors," also known as shifts, in MA that they would no longer receive any income from customers' tips as of January 7. Shift supervisors have extra responsibilities, but start at just $11/hr. The loss of tips represents a cut of up to 10-20% of their income! Shifts comprise roughly one third of Starbucks' MA workforce. The company has said it will not provide any immediate raise to make up for the effective salary cut, and that any future increase shifts may receive won't be retroactive. For years, Starbucks has essentially arranged for customers to subsidize shifts' low pay with tips, but the MA courts have ruled this illegal.

Shifts are demanding that their huge, profitable employer ensures no Starbucks worker loses income from the court ruling on tips. They want a $4/hour raise, and transparency from the company, which has been maddeningly opaque in its dealings with employees, refusing to say anything about any possible raise until a petition link shifts called attention to their plight.