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Organizing on Wobbly Ground: Learning from ‘Solidarity Unionism at Starbucks’

By Adam Kader, In These Times, June 16, 2011.

This article is reposted in accordance with Fair Use Guidelines.  The opinions of the author do not necessarily reflect those of the IWW and vice versa.  The image included here was not included with the original article.

The decline of unions does not mean the end of the labor movement. Indeed, the last few years have seen a proliferation of new kinds of worker organizations and workers' rights campaigns. Some of the most exciting of late have been conducted by community-based groups (rather than workplace-based unions), such as the Coalition of Immokalee Workers and those part of the National Domestic Workers Alliance.

In Solidarity Unionism at Starbucks, a recent pamphlet published by PM Press, Daniel Gross and Staughton Lynd highlight an increasingly important feature of today’s labor movement—nonunion workers using direct action strategies protected by the National Labor Relations Act (NLRA)—while examining the Industrial Workers of the World’s (IWW)'s ongoing efforts to organize Starbucks.

Protest Planned for Starbucks CEO

By Mercer R. Cook - The Harvard Crimson, March 31, 2011 - reprinted according to Fair Use guidelines.

Harvard students, union members, and Starbucks employees from around the country are planning to protest a lecture by Starbucks CEO Howard Schultz at Harvard Business School on Friday.

Schultz will be speaking to several hundred Business School students on his experiences running a successful business while also be promoting his new book, “Onward.”

Liberté Locke, an organizer of the event, said Starbucks employees are angered by what they deem to be hypocrisy in Schultz’s book, in which he expresses his commitment to his “partners”—as the company calls its workers. Employees of the company, especially union members, feel that Starbucks is one of the least labor friendly companies in America, Locke said. Starbucks has been found guilty by the National Labor Relations Board of violating labor rights, including charges of union busting and wrongful termination.

“For Howie [Schultz] to sit around and claim how much he loves us, it’s just disgusting,” said Locke, a Starbucks barista and Starbucks Workers Union organizer from New York. “Starbucks is one of the biggest union busting corporations in the United States.”

Harvard union representatives said they planned to support Starbucks workers in the protest.

Geoffrey “Geoff” Carens, an assistant librarian and member of the Harvard Union of Technical and Clerical Workers, emphasized what he called the “phoniness” of Schultz’s message.

“Howard Schultz likes to present Starbucks as a socially responsible corporation,” Carens said. “In reality, conditions are really bad and getting worse.”

IWW Members Mobilize Outreach to Starbucks Baristas on MLK Day Nationwide

On Monday, January 17, 2011, Martin Luther King Jr. Day, while baristas at the Astor Place Starbucks in Manhattan were declaring their membership in the IWW, members of the IWW and supporters descended on Starbucks throughout the United States to wish baristas a happy Martin Luther King day. As part of these greetings, IWW organizers informed baristas of the recent victory won by IWW Starbucks baristas in securing time-and-one-half holiday premium for working on Martin Luther King, Jr. Day.

The victory came after a spirited three-year initiative of the IWW Starbucks Workers Union (SWU) which made public the company's second-class treatment of Dr. King's birthday and called on the coffee giant to pay the same premium that it pays workers on six other federal holidays. After Starbucks refused to change its policy, union workers and their supporters launched a determined campaign of grassroots actions in Starbucks stores and communities all across the country in support of equal treatment for MLK Day. (For more information, see related article: Starbucks Baristas Win Equal Treatment for MLK Day After Three Year Union Fight.

IWW members visited Starbucks and talked with baristas in hundreds of cities throughout the US.

All in all, the effort was a huge success. Workers were positive and appreciative, and it shows that solidarity unionism and international solidarity is still a very effective strategy.

The Industrial Workers of the World union effort at Starbucks is the first time a labor organization in the United States has succeeded in building a base of organized baristas at the company. With over 300 worker-organizers across the country and growing, the SWU has consistently chalked up victories at Starbucks including across-the-board raises, more secure work hours, and respectful treatment from previously abusive managers whose conduct improved due to union pressure campaigns. The SWU has repeatedly prevailed against Starbucks in the legal arena across multiple cities including in a lengthy New York City trial over pervasive illegal union-busting, the first time the company had to square off against baristas in open court regarding unfair labor practices.

The IWW Starbucks campaign is just beginning. If you are a barista at Starbucks, or if you are a worker at any unorganized workplace, including especially a major chain or fastfood franchise, we want to hear from you. Contact us by visiting any of the links listed at the end of this article.

Breaking: Baristas at the Largest Starbucks in New York City (Astor Place) Honor MLK by Joining the IWW Starbucks Union

FOR IMMEDIATE RELEASE - Starbucks Workers Union (Industrial Workers of the World). Contact: Zelig Stern, 508-524-2118; Cason Bolton, Jr, 702-490-1732

NEW YORK, NY –On this the 25th anniversary of Dr. King’s holiday, baristas at the Astor Place Starbucks in Manhattan declared their membership in the 105 year old union the Industrial Workers of the World (IWW). Dr. Martin Luther King, Jr. was a staunch and outspoken defender of workers’ rights including the right to a living wage and the right to join a labor union.

The baristas represent the latest group of workers at the coffee giant to join the ongoing struggle for a living wage, more consistent scheduling, more affordable health insurance, and to be treated with basic respect and dignity by management. “I am proud to join the growing ranks of retail workers organizing together in the largest and least organized sector of our economy and at a company that has created thousands of low-wage jobs,” expressed Astor Place barista Zelig Stern. In the last year, baristas in Omaha, Nebraska and Ft. Worth, Texas have also joined the IWW Starbucks Workers Union (SWU), showing that workers’ concerns with the company are far-reaching.

“We would just like to be treated like human beings and not machines,” said union barista and Astor Place employee Cason Bolton, Jr. in reference to Starbucks’ latest initiative toward mimicking the factory assembly-line, the “Beverage Repeatable Routine.”

Today the workers delivered a collectively written demand letter (see below) to the management of the Astor Place Starbucks. Their demands included a one dollar per an hour raise across the board for all store employees. While the company’s total net revenue for FY 2010 increased by 9.5% to $10.7 billion, according to the company’s Financial Report for Nov. 4, 2010, many of the retail location employees aren’t able to make ends meet with their low Starbucks wages and are forced to live below the poverty line, many requiring public assistance.

Nebraska Starbucks Workers Union demands reinstatement of unjustly terminated barista and organizer Tyler Swain

The IWW Nebraska General Membership Branch (GMB) files Unfair Labor Practice charging Starbucks Coffee Company with violating Labor Law.

Starbucks Workers Union (Industrial Workers of the World) contact: Samantha Cole (402)669-8479

Omaha- The Starbucks Workers Union is demanding the reinstatement of former employee and union member Tyler Swain after being unjustly terminated.

On Thursday December 30, 2010 Tyler Swain was terminated from his position as a shift supervisor by the downtown Starbucks store manager Scott Creed for ‘insubordination’.

Co-worker and union member Samantha Cole argues otherwise and says that the Starbucks Coffee Company has had a bulls-eye on Swain since they formed the Nebraska Starbucks Workers Union in August. Cole stated, “Tyler has always been a model employee and takes great pride in his job and his relationships he’s developed with our regular customers. Starbucks has been desperately trying to find a reason to get rid of Tyler since we went public with our union and started organizing our district.” She added that, “Customers have noticed and asked where he is. When I tell them that he was terminated they are surprised and say that he is always so friendly and never would have guessed he would be fired for being a bad employee. However, one customer who comes in on a regular basis and had made negative remarks to us when we went public with our union said ‘that’s what he gets for trying to start a union’”.

The Nebraska Starbucks Workers Union went public with their union and organizing drive on August 6th, 2010 by walking off the job and presenting then District Manager Jennifer Rojas with a list of demands which included increasing wages above poverty rates, an inclement weather plan for the district, consistent scheduling and fully stocked First Aid kit in the store as per OSHA regulations among other things.

Union member Sasha McCoy says that Starbucks has been focused on causing discontent among the workers at 15th and Douglas Starbucks by manufacturing lies about Swain. “Shortly after we presented Jenny with our list of demands and went public with our desire to organize a union, Starbucks has been actively trying to accuse Tyler of a number of unethical charges. The Human Resources Department was even accusing Tyler of sexual harrasment when there was nothing like that going on. These charges were absolutely absurd. They were trying to take the focus off of our demands and desire to organize a union and onto make believe charges against Tyler,” said McCoy.